The Telecommunications Bureau is comprised of the police department’s Budget & Grant Administration, Dispatch Operations, Technical Services, and Office of Emergency Management. Telecommunications provides citywide 911, dispatch and emergency management services to the City of Costa Mesa. Technical Services provides citywide support and maintenance to the City’s telecommunications infrastructure, to include systems and equipment installations and electronic maintenance
Communications: provides a centralized, computer-aided Communications Dispatch Center that receives citizen requests for emergency fire, paramedics and police services; provides medical pre-arrival instructions using Emergency Medical Dispatch (EMD) procedures. It also provides a means of contact for emergency Public Services, Water District service and Orange Coast College Security outside of normal business hours.
The Office of Emergency Management (OEM): serves as the office responsible for the City’s disaster preparedness. OEM also acts as liaison to other government agencies, private sector, schools and special districts, non-government and volunteer organizations on disaster preparedness. Conducts disaster planning meetings, training and exercises; maintains disaster supplies; the Emergency Operations Center (EOC), the Joint Information Center (JIC) and the City’s Emergency Operations Plan, and ensures compliance with the National Incident Management System (NIMS).
Contact: Lt. Joyce LaPointe
Lt. LaPointe began her career with the Costa Mesa Police Department in 1997. During this time she has had the opportunity to work in a variety of assignments including Patrol, Traffic, Air Support, Field Training, Jail Operations, Force Tactics Training Team and Emergency Management.
Lt. LaPointe is a 1991 graduate from Vanguard University with a Bachelors of Arts degree in Kinesiology.